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Customer Service

  • Warranty 

    If your device damage under the warranty terms you can send the unit to: 
    Medicpad Usa 
    5090 richmond ave 428 Houston Texas 77056 
    Check in amount of  $19.99 paying to : Medicpadusa 
    We will send you brand new device package.

  • Shipping & Delivery

    Medicpad usa offering fast shipping and free shipping all over USA , For international order please contact us in advanced via "contact us" form.

  • Privacy & Security

    Medicpad usa web site are protect with high secuirty tech ssl , site lock and more ...,  your info will not save on the system.

  • Returns & Replacements

    Any item that ship from our warehouse been check to make sure you getting high quilty unit we only do return ..

    • We ship you defective unit 
    • Unit been damage at the shipping process 
  • Ordering

    Every order will handling whitin 2-3 days to make sure you will receive the items fast