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Customer Service

Customer service - 888-304-8966

  •  Business Hours
     M-F 11:00am - 5:00pm 

If you made purchased online please check your spam folder for order recipe .

Warrenty  Claim 

Medicpad usa will honor warranty claim that purchesd from trade shows, mall kiosks, or retail stores

If your device damage you can send the unit to: ( please sent only the unit witout cable, pads etc ) 

Medicpad Usa 
5090 Richmond ave 428 Houston Texas 77056 

Pay 19.99 online to cover shipping and handling fee

Payment link  - https://www.medicpadusa.com/index.php/warranty-service-117.html

Please attach order number for your replacment device 



Refund Policy 

Purchases from trade shows, mall kiosks, or retail stores

Medicpad retailers are individually owned and operated. If you purchased a device from a trade show, mall kiosk, or retail store, you would need to contact that retailer to check their return/refund policy. Your retailer’s contact info can be found on your receipt.

Shipping & Delivery

Medicpad usa offering fast shipping and free shipping all over USA , For international order please contact us in advanced via "contact us" form.

Privacy & Security

Medicpad usa web site are protect with high secuirty tech ssl , site lock and more ...,  your info will not save on the system.


Every order will handling whitin 2-3 days to make sure you will receive the items fast